What do I need to bring on the trip?
Good sturdy footwear – walking shoes or boots for Whirinaki Forest
Small backpack to carry your water bottle and extra clothing
Layers of clothing –tshirt, warm jumper (fleece or wool) and waterproof jacket
You might like to bring along your binoculars and maybe a camera too
Can I be picked up from my accommodation?
Absolutely – we can pick you up from anywhere in central Rotorua or further out by arrangement. You can also choose to meet us in front of the Rotorua Museum.
We can pick you up from most accommodation places in Rotorua. In some instances (e.g. for larger groups or private groups) we may be able to pick up from Tauranga, Taupo or Whakatane but there may be an additional charge. Please request this at the time of booking.
"For hotels nearby, visit HotelsCombined."
Can I leave belongings in the vehicle while we’re on the trip?
No problem. You can leave belongings with us that you don't want to carry on the trek.We offer locked storage in the van but please note this is at your own risk and we recommend you have travel insurance.
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How can we pay?
We accept cash, Visa or Mastercard (via paypal), vouchers from our preferred suppliers and online bank transfers.
For our tours we require a minimum of 2 people for walks.
What is the cancellation policy?
We offer full refunds for cancellations up to 14 days prior to departure. For cancellation within 48 hours there is no refund. No refunds will be made for failure to turn up or if you are late and the trip has left for the day. We reserve the right to cancel any trip due to adverse river, road or weather conditions, or insufficient bookings - in these circumstances trip payments are refunded in full.